Shipping Policy

Shipping Policy

At Alibarbarboutique, we are committed to providing reliable and efficient delivery services for customers across Australia. Please read our Shipping Policy carefully before placing an order.

1. Shipping Destinations

We currently ship orders within Australia only.

For bulk, wholesale, or international enquiries, please contact our customer service team directly before placing an order.

2. Shipping Options and Charges

We offer the following shipping options for Australian orders:

Standard Shipping

Standard shipping is available Australia-wide at a flat rate of AU$9.99.

Free Standard Shipping

Free standard shipping applies to orders over AU$100.

Express Shipping

Express shipping is available for AU$15.99.

Please note that express shipping refers to the delivery method after dispatch and does not reduce the order processing time.

3. Order Processing Time

All orders are processed within 3–5 business days after payment has been successfully received.

Orders are not processed, dispatched, or delivered on weekends or public holidays.

Once your order has been dispatched, tracking details will be provided where available.

4. Delivery Time

Delivery times may vary depending on your location, courier service, and other factors beyond our control.

While we make every effort to dispatch orders promptly, we cannot guarantee exact delivery dates.

5. Delivery Delays

Delivery delays may occur due to:

• Courier or postal service delays

• Weather conditions

• Public holidays

• High order volumes

• Incorrect or incomplete shipping information

• Other circumstances beyond our control

We appreciate your patience and understanding if delays occur.

6. Customer Responsibility

Customers are responsible for providing complete and accurate shipping information at checkout, including full name, address, suburb, state, postcode, and contact details.

Alibarbarboutique is not responsible for delays, failed deliveries, or lost parcels caused by incorrect or incomplete address information provided by the customer.

7. Tracking Information

Once your order has been dispatched, tracking information will be sent to you by email where applicable.

Please allow some time for tracking details to update after dispatch.

8. Contact Us

If you have any questions about shipping or need help with your delivery, please contact us:

Email: alibarbarboutiqueservice@outlook.com
WhatsApp: +852 5376 8162

Our customer service team will be happy to assist you.